SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers
I’ve seen this trick used by a lot of fake crypto casinos lately. No, no legitimate casino will ask you for $100 for account verification. Display as a link instead Yeah i dont know why some casinos have different amount for different methods..im assuming due to charges. Definitely £1 deposit everytime I bust to try and get some kind of redemption lol!
Most probably because you did not deposit the required minimum amount (usually 20 EUR/USD/or equivalent). Why the deposit bonus was not credited into your account? Additionally, my deposit is subject to a 3x wagering requirement despite no bonus being applied, which restricts access to my own funds. I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.
- In all those cases, any additional deposit to make up the shortage wouldn’t work, as the minimum required amount must be made in one single deposit.
- I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.
- In the end, I had to play my games with just the raw cash.
- In my case, the promotion was still active when I deposited.
- Whenever anyone of us finds a new casino with such a min deposit amount, please post it in this topic and we will add it to the list above.
- It also feels comparable to being unable to return the item for a refund, and instead only being offered store credit that can only be used under limited conditions and within a set time frame.
But recently I have only won $30 in one roulette spin but after that I have lost most of the time. At the beginning I used to lose a lot then I got lucky a few times with a few dollars that I made into $47 and another time to $59. Regardless of the bonus outcome, I would expect a clear and timely response—especially when my funds are restricted and I am unable to withdraw them without wagering. Support also confirmed best casinos that the issue was escalated to the promotions team, so it was not treated as a simple user error. I received the email only a few hours after the promotion started, so this was not an issue of missing a deadline or activation.
Personally I wouldn’t go into Roulette with just a 20 – consider some tables are minimum 1 euro/pound etc, it’ll be gone in no time. What looks like a simple chance of winning or losing, can certainly work in impossible ways and with ridiculous results too – like getting the ‘head’ 10 times in a row with that coin flip! If I can only play with $20 at a time…that’s how I am nowadays anyway…I would spend it wisely, and only on a game that I know can give me some winning chances. We’re mainly online at the forum but we do have some members who have land-base experience, maybe they can offer you some advice? I could use any advice or roulette strategy to make the most or recommendations of other games that I will win a lot.
But they’re more of a bonus – i’ve never woke up thinking ‘what a great session’. As for your $20 issue, make the best of what you can afford…never bring more if you can’t afford it! Nothing to do with the post here…but Trump is asking this??? I’m assuming you mean a land-based casino? Anyhow, if getting a clear answer and response from them is more important to you, then you just have to be patient and hopefully they will respond in due time.
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Actually, I have checked their license and other details, but I still cannot confirm whether they are a scam or legitimate. The name of the casino is “faotex.com” 100% a scam, getting more common with hundreds popping up each month.
That’s the main issue I’m trying to resolve. The way this promotion was presented is confusing from a customer perspective. Do you have screenshot of the bonus terms? So what was the reason they gave you why the bonus wasn’t applied? Hi and welcome to the forum – do you have the terms and conditions you can post please? They make it look like a normal verification step, but after you send the money they usually come up with another excuse and ask for even more.
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I used the minimum at all times, even when I can afford to spend more. Only if I can spare some extra $20 or more, then I would play on new games or other games, because ‘unfamiliar’ games are highly unpredictable and chances are you’d lose your money soon enough! Same principle applies for both land-based and online casinos! More importantly, the issue was escalated and I was told I would be contacted, but I have not received any follow-up at all and had to return to chat multiple times myself over several days. In all those cases, any additional deposit to make up the shortage wouldn’t work, as the minimum required amount must be made in one single deposit.
@mhjahidkb can you name the casino in question please? However, based on everything you have told us, which is not much, it is most probably a scam. If you actually shared the name of the site, we could tell you for sure whether it is a scam or not. That does not mean a site featured there is automatically trustworthy, nor does it mean a site not featured there is automatically a scam. Search for the casino on AskGamblers, and if you cannot find it featured on the site, you should be extra cautious. × Your link has been automatically embedded.